Terms & Conditions

Welcome to Pearla, a premium jewelry and accessories brand based in Norway. By using our website, you agree to the following Terms and Conditions : 

Parties

Pearla AS, a company registered under organization number 930211362, is the operator of Pearla.no. You can contact us via email at [email protected] or by phone at +47 48681812

Product Information and Availability

We make every effort to provide accurate and up-to-date information about our products, including pricing and availability. However, we cannot guarantee that all information on our website is error-free or that products will always be available.

Ordering and Payment

Orders can be placed through our website. Payment can be made using a valid credit or debit card, through Vipps, Stripe, PayPal, or any other payment methods offered on our website. The payment for the ordered goods or services will be processed at the time of purchase.

Shipping and Delivery

We strive to deliver the ordered goods or services to customers within Norway within a delivery time of 3 to 8 days. Please note that international shipping is currently not available but will be available soon. We appreciate your patience in this regard.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason, you are not satisfied, you may return the product for a refund or exchange. Please refer to our Return and Exchange policy for detailed instructions on how to initiate a return or exchange.

Right of Withdrawal (Angrerett)

As a consumer, you have the right to withdraw from your purchase within 14 days without giving any reason. However, certain services may be exempted from this right. Please refer to our Right of Withdrawal policy for more information on how to exercise your right of withdrawal.

Defective Products and Complaints

If you receive a defective product, please contact us promptly with a detailed description of the issue. You can find information on complaint procedures and your rights as a buyer in our Complaints and Warranty policy, in accordance with Norwegian law.

Privacy and Data Protection

We take your privacy seriously and are committed to protecting your personal information. Please refer to our Privacy Policy for more information about how we collect, use, and protect your personal data.

Intellectual Property

All content on our website, including text, images, and logos, is the property of Pearla or our licensors and is protected by Norwegian and international copyright laws. You may not use, copy, or reproduce any content from our website without our express written permission.

Governing Law and Jurisdiction

These Terms and Conditions are governed by Norwegian law. Any dispute arising from or related to these terms will be resolved by the courts of Norway.

We appreciate your cooperation in reviewing these Terms and Conditions. Please let us know if you have any further questions or if there’s anything else we can assist you with.

Note : We reserve the right to update these Terms and Conditions at any time without notice. By continuing to use our website after any changes are made, you accept the updated terms